Terms of Service
These Terms of Service ("Terms") govern your use of the mutexsystems.co.uk website and the grComply, TiLedger, and FlowChat marketing pages operated by Mutex Systems (Private) Limited ("Mutex Systems", "we", "us", "our"). By using this website, you agree to these Terms.
1. About this website
This website is a marketing and information site for the grComply, TiLedger, and FlowChat products. It does not itself provide access to those products. Use of grComply, TiLedger, or FlowChat as a logged-in customer is governed by a separate product or subscription agreement presented at signup — these Terms apply only to this marketing website.
2. Acceptable use
You agree not to: use this website for any unlawful purpose; attempt to gain unauthorised access to any part of this website or its underlying systems; scrape, harvest, or systematically extract content from this website without our written permission; or interfere with the website's operation, including through malicious code or excessive automated requests.
3. Intellectual property
All content on this website — including text, graphics, logos, product screenshots, and the Mutex Systems, grComply, TiLedger, and FlowChat names and marks — is owned by or licensed to Mutex Systems (Private) Limited and is protected by applicable intellectual property law. You may not reproduce, distribute, or create derivative works from this content without our prior written consent, except for normal browsing and sharing of publicly accessible pages.
4. Accuracy of information
We aim to keep the information on this website — including product descriptions, feature lists, and screenshots — accurate and current. Products are under active development, so some details may change before they're reflected here. This website is provided "as is" without warranty that all content is complete, error-free, or fully up to date. Where pricing is discussed, no figures are published — actual pricing is confirmed in writing during a direct conversation with our team.
5. Third-party links
This website links to third-party sites we don't control, including socvault.io, digitalbrandcast.com (FlowChat), and mutexsystemsltd.com (our services business). We are not responsible for the content, availability, or practices of those sites. SOCVault is owned and operated by SOCVault Ltd, not Mutex Systems — see our SOCVault partner page for details of that relationship.
6. Limitation of liability
To the fullest extent permitted by law, Mutex Systems is not liable for any indirect, incidental, or consequential loss arising from your use of this website. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or for death or personal injury caused by negligence.
7. Data protection
Our collection and use of personal data submitted through this website — including via the enquiry form, chat widget, or newsletter — is described in our Privacy Policy.
8. Governing law
These Terms are governed by the laws of England and Wales. Any dispute arising from these Terms or your use of this website is subject to the exclusive jurisdiction of the courts of England and Wales.
9. Changes to these Terms
We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of this website after a change constitutes acceptance of the updated Terms.
10. Contact us
Questions about these Terms can be sent via the Contact Us page, WhatsApp at 07879 176519, or in writing to Mutex Systems (Private) Limited, Ealing Cross, 85 Uxbridge Road, London, W5 5BW, United Kingdom.
Questions about these terms?
We respond within one working day — or reach us instantly on WhatsApp.