Start at £0. Go live today.
FlowChat's Free plan is £0 / €0 — forever, no time limit — 2 agent seats and the web live chat widget. Starter is £25 (€29)/month, Growth is £49 (€55)/month (most popular), and Business is £79 (€89)/month. Priced per workspace with clear seat caps — not per-agent tax.
Free
€0 · forever · 2 seats
- Web live chat widget
- 500 contacts, 200 conversations/mo
- Pre-chat form, CSAT survey
Starter
€29/mo · £240/yr · 5 seats
- Email support inbox, CRM basics
- Remove FlowChat badge
- Lite email marketing (1,000 sends/mo)
Growth
€55/mo · £470/yr · 15 seats
- WhatsApp, Messenger, Instagram, SMS
- Automation rules, AI suggestions
- Full email marketing, Help Center (1)
Business
€89/mo · £758/yr · 40 seats
- SLA policies, custom roles, SAML SSO
- AI Captain — knowledge-grounded assistant
- Audit log viewer, 5 Help Center portals
Free, Starter, Growth, Business
| Free | Starter | Growth | Business | |
|---|---|---|---|---|
| Price (UK) | £0 | £25/mo | £49/mo | £79/mo |
| Price (EU) | €0 | €29/mo | €55/mo | €89/mo |
| Agent seats | 2 | 5 | 15 | 40 |
| Contacts | 500 | 5,000 | 25,000 | 100,000 |
| Email support inbox | — | ✓ | ✓ | ✓ |
| WhatsApp / social / SMS | — | — | ✓ | ✓ |
| Automation rules | — | — | ✓ | ✓ |
| AI suggestions | — | — | ✓ | ✓ |
| AI Captain | — | — | — | ✓ |
| SLA / SAML / audit | — | — | — | ✓ |
Why these numbers: Intercom and Zendesk TCO explodes at 8–15 seats under per-agent pricing. FlowChat is priced per workspace with clear seat caps — Growth at £49/mo (€55) stays under typical Intercom/Zendesk stacks for a 5–15 agent team, while still including omnichannel, CRM, marketing, and AI. VAT excluded from list prices.
Common questions about FlowChat pricing
Is FlowChat's Free plan actually free forever?
Yes — Free is £0/€0 with no time limit: 2 agent seats, 500 contacts, 200 conversations/month, and the web live chat widget. No card required.
Can I use WhatsApp on the Starter plan?
No. WhatsApp Cloud API and other social/SMS channels start on Growth (£49/mo, €55/mo), which also unlocks automation rules and AI suggestions.
Is FlowChat priced per seat like Intercom or Zendesk?
No — FlowChat is priced per workspace with clear seat caps, not per agent. See the full breakdown on FlowChat vs CX platforms.
What does Business add over Growth?
SLA policies, custom roles, SAML SSO, an audit log viewer, and AI Captain — a knowledge-grounded assistant beyond Growth's reply suggestions and summarise/rewrite tools.
Are mobile apps included?
Not in these four packages — mobile apps are priced separately and not yet sold in the £0–£79 band.
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